A rejected document at customs doesn’t always mean fraud or a serious problem — often it’s a small, avoidable error that still costs real time to fix once the shipment has already arrived.
Frequent Issues
- Invoice value that doesn’t match the declared customs value
- Packing list quantities that don’t reconcile with the physical shipment
- Missing or expired Certificate of Origin where required for duty treatment
- Product description too vague to confirm the correct HS code
- Signatures or stamps missing from documents that require them
Why These Keep Happening
Most of these errors originate at the supplier’s end, not the importer’s — a factory’s export documentation team may not know Bangladesh customs’ specific expectations. Reviewing documents before the shipment leaves China catches most of these issues early.
The Fix Is Usually Simple, Just Slow
Correcting a rejected document once cargo has already landed typically means resubmission and a wait for reassessment — avoidable delay that a pre-shipment document review would have caught.
We review documentation before shipment as standard practice. Send us your next shipment’s paperwork for a check before it ships.

